Course curriculum

    1. Course Summary

    1. Downloadable Participant Guide - Communication & The Art of Asking Great Questions - Module 1

    2. Overview of Effective Communication

    3. Benefits of Asking Good Questions

    4. Knowledge Check

    1. Signs of Active Listening

    2. The Listening Process

    3. Knowledge Check

    1. Downloadable Participant Guide - Communication & The Art of Asking Great Questions - Module 3

    2. Types of Questions

    3. Types of Questions (Download)

    4. Asking Questions to Elicit Information

    5. Asking Questions for Clarification

    6. Knowledge Check

    1. How to Ask Powerful Questions

    2. Developing an Open-Ended Questions

    3. Knowledge Check

    1. Your Move: Developing an Effective Communication Plan

    2. Practice Scenarios (Download)

    3. Team Communication Checklist (Download)

    4. Communication Plan (Download)

    5. Mastery Quiz

    6. Course Completion

About this course

  • Free
  • 23 lessons
  • 1 hour of video content

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